Environment required to use DAISUKI services.

The website is currently available for PC computers only. Refer to the followings for the recommended environment.

OS Windows PC Mac
Browser The latest Chrome
The latest Firefox
The latest Internet Explorer
The latest Safari
The latest Chrome
The latest Firefox
The latest Safari
Flash The latest Flash Player
The latest Flash Player

* Go here for the information on the most up-to-date Adobe Flash player.
* Some security software may interrupt the connection required to play some videos.
For security software settings, refer to the instruction manual or the software's help page.
* Enable "JavaScript" and "Cookies" in your web browser.
* Enable Flash Local Shared Object. See here for the set-up.
* Videos currently distributed from the website are available for customers outside of Japan. The video availability varies depending on the country.

Do I need to register to use the DAISUKI website?

Registration is required to purchase products and view paid videos. You do not need to register to view free-to-view videos.
The services on the website are also available with a BANDAI NAMCO ID.

Do you charge a service fee?

No, we don't. Some of the website services are free of charge.
Users will be charged to view paid videos and purchase products.

About payment methods

PayPal and the following credit cards are accepted on the website:
VISA, MasterCard
*Your payment information will be stored by the following service providers:
PayPal information: PayPal

Will the services be available in Japan in the future?

Unfortunately, the service is not currently scheduled to be available in Japan.

About our support services

Our customer service business hours are as follows:
Customer service business hours: 10:00 to 18:00 (JST)
Service is not available on Saturdays, Sundays, Japanese public holidays and certain business holidays including New Year's Eve and New Year's Day.
Support services are provided in the order of inquiries made. Some time may be required to respond to your inquiry.

Regarding the date & times displayed on the website

Dates & times displayed on the DAISUKI website are JST (Japan Standard Time).